Health Services Delivery
This section provides information about efficiently and effectively delivering health services to Aboriginal communities.
Links:
Documents:
- Community Action Resources for Inuit, Métis and First Nations - Evaluation
- Community Action Resources for Inuit, Métis and First Nations - Toolbox
- First Nation Self Evaluation of Community Programs
- A Program Evaluation Toolkit - Focus the Evaluation
- Project Logic Model - How To
- Understanding Community Needs
- Engaging Your Community: Ongoing Health Programming
- Assessing Determinants of Health in your Community
- Strategy Evaluation
- Developing Performance Indicators
- Developing Policies
- Cultural Competence: Policies and Procedures
- Decision Making
- Risk Assessment
- Dealing with Difficult Situations
- Bench-marking for Better Practices
- Priority Setting Evaluation Tool
- Developing a Funding Proposal
- Assessing Learning Requirements
- Working With Change
- Succession Planning
- Presenting to Health Leadership
- Project Management
- Planning a Program Evaluation
- Creating an Evaluation Report
- Creating a Client Satisfaction Survey
- Patient Safety: Client Checklist
- Conducting a Root Cause Analysis
- Creating an Annual Report
- Attracting and Managing Volunteers
- Technologies Policies Checklist
- Conducting a Technology Audit
- Conducting a Needs Assessment
- Conducting a Community Health Focus Group
- Determining the Feasibility of a Health Service Integration Initiative
- Conducting a SWOT Analysis
- Sample Health Services Integration Coordinator Job Description Tool
- Health Services Integration Toolbox: Sections 1-4
- Health Services Integration Toolbox: Section 6 'GO' Phase
- Health Services Integration Toolbox: Section 7 'RESULTS' Phase
- Health Services Integration Toolbox: Section 5 'SET' Phase
- Facilitating Effective Health Services Integration Meetings Tool
- Identifying and Building Health Service Integration Initiative Champions
- Creating a Health Service Integration Communication Plan
- Creating Terms of Reference for a Health Service Integration Initiative Working Group
- Hosting a Cultural Awareness Workshop for Health Service Integration Partners
- Creating a Memorandum of Understanding for a Health Service Integration Initiative
- Developing a Funding Proposal
- Formulating Health Service Integration Initiative Strategies
- Creating an Annual Action Plan for a Health Service Integration Initiative
- Managing Health Service Integration Initiative Projects
- Resolving Differences between Health Service Integration Initiative Partners
- Monitoring a Health Service Integration Initiative
- Identifying and Making Adjustments to your Health Service Integration Initiative
- Reporting on a Health Service Integration Initiative
- Managing Volunteers (Sample Policy Template)
- Developing Presentations for Leadership
- Maintaining Confidential Records
- Transparency and Accountability Definitions
Safety and Security:
- Sample Fire and Evacuation Policy
- Sample Disaster Response Policy
- Sample Incident Reporting - Policy
- Sample Workplace Safety Policy
- Sample Working Alone Policy
- Sample Emergency Response Plan Policy
- Sample After-Hours Communication Policy
- Sample Organizational Safety Policy
- Sample Work Related Accidents Policy
- Sample Infection Control Policy
Clients:
- Sample Client Rights Policy
- Sample Respect For The Dignity of Persons Served Policy
- Sample Complaints Policy
- Sample Negligence Policy
- Sample Transition From Service Policy
- Sample Clients Served Files Policy
- Sample Collecting Clients Served Data Policy
- Sample Release of Client Information Policy
- Sample Clients Research Policy
- Sample Refusal To Provide Consent Policy
- Sample Client Consent Policy
- Sample Client Home Care Admission Policy
Program Policies:
- Sample Limits of Handling Medication Policy
- Sample Management of Medication Policy
- Sample Health Equipment Policy
- Sample Transportation of Persons Served Policy
- Sample Information Management Systems Policy
- Sample Reportable Incidents Policy
- Sample Risk Management Policy
- Sample Mental Health Promotion Policy
- Sample Quality Improvement Policy
- Sample Response To Legal Issues Policy